The Care Quality Commission (CQC) is encouraging feedback from members of the public who use Independent Health Care Services for regular treatment, such as dialysis. To hear more about these services, they have developed dedicated landing pages for members of the public to share their experiences of care with them. Here is a link to the page - http://www.cqc.org.uk/content/please-tell-us-what-you-think-about-dialysis-services
The CQC is the regulator of all health and adult social care providers in England – so hospitals (NHS and independent), care homes and home provided in peoples’ own homes, GP practices and dentists. Care providers have to be registered with them and they then check they meet a number of legal requirements by inspecting to ensure they are providing high-quality, safe, compassionate care. These include fundamental standards of quality and safety. Here is a link to their website for further information www.cqc.org.uk.
People’s experiences of using health and social care services are vital in understanding how well a service is performing. The information CQC receives is essential to our inspectors as it helps them decide when, where and what to inspect.
The information is used when CQC is inspecting health and adult social care services to make sure that they are meeting the fundamental standards. If they are not, they take action against those responsible.
You can find out more about CQC, including viewing reports and rating of your local services to help you choose care here.